QoMi User Agreement
Version 1.5
This Agreement governs your registration for and use of the QoMi mobile application and related services. “Operator” means the entity operating QoMi as identified on the App Store product page and through the in-app Customer Service channel. By creating an account or continuing to use QoMi, you confirm that you have read, understood, and agreed to this Agreement and the QoMi Privacy Policy.
1. Eligibility
You must have the legal capacity required where you live. If local law requires consent from a parent or guardian, you may use QoMi only after obtaining that consent. QoMi is not specifically directed to children. You are responsible for ensuring that your registration information is accurate and that your use of the service is lawful.
2. Account and security
Accounts are registered with a phone number and receive an immutable numeric QoMi code. You must protect your login password, point password, two-factor codes, recovery codes, and signed-in devices. You may not sell, rent, lend, or transfer control of an account. Contact Customer Service promptly if you suspect unauthorized access. QoMi may limit sessions, revoke old tokens, and request additional verification to protect an account.
3. Service scope
QoMi may provide private and group messaging, images, video, files, voice messages, calls when enabled, friends, groups, moments, official notices, customer service, QR codes, and related community features. Availability can vary by region, device, version, account eligibility, or operational configuration. A disabled, reserved, or unreleased feature is not a promise that it will be provided.
4. User-generated content and community safety
You retain rights in lawful content you create. You grant the Operator a limited, non-exclusive license only as needed to host, transmit, display, back up, moderate, and operate that content within QoMi. You must not post or transmit unlawful, fraudulent, harassing, threatening, hateful, extremist, pornographic, child-exploitative, privacy-invasive, intellectual-property-infringing, malicious, spam, or prohibited-transaction content.
QoMi provides content filtering, review queues, reporting, and enforcement tools. Users can report content, accounts, groups, moments, or comments and can block abusive users. The Operator may restrict distribution, hide or remove content, warn or restrict an account, suspend or terminate access, preserve evidence where necessary, and cooperate with lawful authorities. Decisions may consider context, severity, violation history, safety risk, and applicable law.
5. Groups and interactions
Group owners, group administrators, and the Operator can manage membership, announcements, join modes, profile visibility, member private chats, muting, and other permissions. Users must respect the privacy choices of other members. Group QR codes should be shared only with appropriate recipients. Leaving a group, removal from a group, or dissolution of a group can end access to content after the applicable membership boundary.
6. QM points and points packets
QM is a closed-loop platform points point. It is not money, cryptocurrency, a deposit, a security, stored value redeemable for cash, or a cash-equivalent payment instrument. Users may earn QM through activities organized by the platform, such as inviting friends, daily check-ins, or other eligible campaigns. Eligibility, points amounts, distribution conditions, and the monthly earning limit are governed by the rules displayed for each campaign. Ordinary users cannot send point packets. Only authorized operations members may initiate a point packet as a platform points activity; points are not transferred from one user’s personal balance to another user.
QM is for the account holder’s personal use only and may be used to redeem gifts supported by QoMi at that time, subject to the terms displayed for the relevant program. Gift types, listing periods, and quantities depend on operations and actual supply; no gift is promised permanently or in unlimited quantity. All gifts are subject to stock and are available on a first come, first served basis until sold out. Whether and when stock is replenished depends on the Operator’s operational and supply conditions. QM cannot be transferred, gifted, sold, withdrawn, exchanged for cash, or converted at a fixed cash rate. The Operator may update campaign eligibility, deadlines, and points conditions with reasonable notice, but completed ledger history is append-only. Points obtained through fraud, abusive automation, or exploitation of a defect may be reversed after review with an auditable reason.
7. Third-party accounts
Each third-party platform category configured by QoMi permits one current linked account. A link contains only the platform, account identifier, and display name needed for profile or gift delivery; it is not a bank account and creates no recharge, withdrawal, or QM exchange function. To confirm a link, QoMi asks only for the 6-digit QoMi point password and, when enabled on the account, a two-factor code. QoMi never asks for or stores the third-party platform login password. After linking, users cannot modify or unlink the record themselves. Contact Customer Service for a correction or unlink request; authorized operations staff will process the request and retain an audit history.
8. Privacy and device permissions
Data is handled under the QoMi Privacy Policy. Camera, photo library, microphone, and notification permissions are requested only when needed for the corresponding feature. You may decline a permission. The related feature may be unavailable, but unrelated functions remain available where technically possible.
9. Suspension, termination, and account deletion
You can initiate deletion of the entire account in the in-app Account and Security area. QoMi may require reauthentication and a clear confirmation to prevent accidental deletion. After completion, the account and associated personal data are deleted or anonymized, except information that must be retained by law, for dispute handling, fraud prevention, ledger integrity, or safety. User-generated content associated with the account is also handled through the deletion process, subject to legal retention duties. The Operator may suspend or terminate accounts for serious or repeated violations, safety risks, abuse, or lawful requests.
10. Availability and liability
QoMi works to provide a safe and reliable service but does not guarantee uninterrupted or error-free operation. Maintenance, networks, operating systems, app stores, and infrastructure providers can affect availability. To the extent permitted by law, the Operator is not responsible for indirect loss or unlawful conduct by another user. Nothing in this Agreement excludes liability that cannot legally be excluded, including mandatory consumer rights.
11. Changes and contact
If a material change affects your rights, QoMi will publish a new version and request renewed consent where required. If you disagree, you may stop using and delete the account. For questions, complaints, violation reports, or support, open Me → Contact Customer Service in QoMi. Public operator and contact information is also provided on the App Store product page.